Privacy Policy

Last updated: January 2025

1. Data Controller

The data controller for this website is:
GLOMASTCO Ltd
Elia Christodoulou 46
8510 Kouklia, Paphos, Cyprus
Email: info@glomastco.com
Phone: +357 94 099 402

2. Collection and Processing of Personal Data

2.1 General Website Usage

When you visit our website, our web server automatically collects and stores the following information:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Website from which the access occurred (referrer URL)
• Browser used and, if applicable, your computer's operating system

This data is processed for the purpose of enabling website usage, system security, and technical administration. The legal basis is our legitimate interest (Art. 6(1)(f) GDPR).

2.2 Contact Forms and Email

When you contact us via contact form or email, we collect:

• Your name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Message content

We process this data to respond to your inquiry. The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries).

2.3 Free Access Application

When you apply for free access to CustomCore ERP, we collect:

• Personal information (name, email, phone)
• Company information (company name, number of employees)
• Current system costs
• Decision-making authority
• Implementation timeline
• Video watch time data

We process this data to qualify your application and provide access to our software. The legal basis is Art. 6(1)(b) GDPR.

3. Cookies

Our website uses cookies to improve functionality and user experience. Cookies are small text files stored on your device. You can configure your browser to reject cookies or notify you when cookies are sent. However, this may limit website functionality.

4. Third-Party Services

4.1 YouTube Videos

We embed YouTube videos on our website. When you watch a video, YouTube may set cookies and collect data about your viewing behavior. Please refer to YouTube's privacy policy for more information.

4.2 Form Processing (Formspree)

We use Formspree for form processing. When you submit a form, your data is transmitted to Formspree and forwarded to us via email. Please refer to Formspree's privacy policy for details.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law. Contact form data is typically deleted after your inquiry has been resolved, unless we have a legitimate interest in retaining it (e.g., for customer relationship management).

6. Your Rights

Under GDPR, you have the following rights:

• Right to access (Art. 15 GDPR): You can request information about your personal data we process
• Right to rectification (Art. 16 GDPR): You can request correction of inaccurate data
• Right to erasure (Art. 17 GDPR): You can request deletion of your data
• Right to restriction (Art. 18 GDPR): You can request restriction of processing
• Right to data portability (Art. 20 GDPR): You can receive your data in a structured format
• Right to object (Art. 21 GDPR): You can object to processing based on legitimate interests
• Right to withdraw consent: If processing is based on consent, you can withdraw it at any time
• Right to lodge a complaint: You can file a complaint with a supervisory authority

To exercise these rights, please contact us at info@glomastco.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. Our website uses SSL/TLS encryption for secure data transmission.

8. International Data Transfers

If we transfer your data to countries outside the EU/EEA, we ensure adequate protection through standard contractual clauses or other appropriate safeguards as required by GDPR.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The current version is always available on our website.

10. Contact

If you have questions about data protection, please contact:
GLOMASTCO Ltd
Email: info@glomastco.com
Phone: +357 94 099 402